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Personal Leadership
 
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Personal Leadership Modules
Communication
  • Self-assessment
  • Understanding strengths & limitations of 4 basic communication styles
  • Communication challenges across style boundaries
  • Bringing out the best in yourself and others
  • Barriers to effective communication
  • Speaking and questioning skills
  • Active listening
  • Practice and feedback
Situational Leadership Skills
  • Self-assessment
  • Leadership elements and styles
  • Using 4 styles based on employee readiness
  • Understanding predominant style
  • Small group discussions
  • Practice and feedback
Conflict Management Skills
  • Self-assessment
  • Positive and Negative Effects of Conflict
  • Five Styles for Managing Conflict
  • Adapting Your Style: Assertive and Cooperative Behaviors
  • Steps for Managing Conflict Productively


Note:
  • Each module is designed to be taught as a stand-alone ½ day session. If all modules are selected, total training time would be four full days.
  • Class size recommended: 20 – 25 participants
  • Pricing discounts are available if multiple modules selected.


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